Canada Water station: temporary changes to step-free access

Step-free access to and from street level at Canada Water station will be unavailable until spring 2027 while TfL carries out work to replace the station’s lifts.

A new step-free entrance at nearby Surrey Quays station opened on Thursday 10 September, providing an alternative during the works.

Step-free routes during the works

Canada Water ? Windrush line

Option 1 — Bus
? Take any bus from stop B2 at Canada Water.

Option 2 — Bus to Surrey Quays
? Take bus 1 or 381 from stop C at Canada Water Bus Station to Surrey Quays.

Option 3 — Walk
? Walk approximately 800 metres via Deal Porters Way.

If you are travelling northbound from Surrey Quays towards Canonbury and need a step-free exit, speak to a member of staff before boarding.


Windrush line ? Canada Water

Option 1 — Bus
? Get off at Surrey Quays and take any bus from stop S.

Option 2 — Walk
? Walk approximately 800 metres via Deal Porters Way.


Canada Water ? Jubilee line

? For step-free access between street level and the Jubilee line, use local bus services to and from Bermondsey station.


What remains step-free at Canada Water?

Step-free access between the Jubilee and Windrush line platforms will continue to operate as normal.

You can also continue to use step-free access between the platforms and the ticket hall.


Plan your journey

If you rely on step-free access, allow extra time and check the latest travel information before setting off.

You can use TfL Go to plan step-free journeys and sign up for notifications about specific lines.